Thought I'd pass this along for anyone else who may encounter this.
you install codecs you can use WMP or any other player too. You should install Direct X9c on Windows ME, it gives better performance. I hope you find this information useful Thanks Romeo for the quick answer. could not find the download button on the file hippos site that you provided the link to. I guess you must have googled VLCPlayer and brothersoft link was on top 10 It says 'Download this version'If the VLCPlayer setup (a cone) was on desktop, it means it is installed. The setup gave error in the end because it was trying to run the player. Hoping you watch video on ur friends computer I used the free FLV Player download from this site. I will try these other steps that you recommend and see what results I get. Is it maybe a problem with my codecs and/or her codecs? I could not find a mention of one installed in her properties. What else can we or should we bring up to date on her system to make her computer better?I could not seem to uninstall the old one or reinstall the new one.I even paid a company to come out and do this for me.To upgrade the firmware, follow the instructions provided by the PC manufacturer.Some versions of the MEBx have a FW Update Settings option that may prevent local updates in the field if PC was previously configured with this option.